Matrix 7" Guía de instalación descargar pdf (Pagina 40)

Appendix A-2 Installation Guide

What happens if I lose my

Activation Code?

Please contact TEKLYNX Customer Service

at 888-629-4444 or e-mail

[email protected]. You will

need to provide them with the serial num-

ber on your invoice or from the product box.

They can then re-issue an Activation Code.

I used the Migration Tool

utility, but I didn’t write

down the Activation Code

given at the end. Now what

do I do?

I installed the software as a

trial version at first, and then

a few days later I activated it

using the code provided in

my product box. The problem

is, after I activated it, sev-

eral of the features I was

using in the trial version

were suddenly not available.

Why is this?

If an option appears “grayed out” and is not

available for selection in the activated soft-

ware, this is most likely because that fea-

ture is not included in the edition you

purchased. When you run the trial version,

it automatically defaults to running the LM

PowerPro (high-end) edition of the soft-

ware. When you activate it, it runs the edi-

tion you actually purchased (probably

LABEL MATRIX or LM QuickDraw).

A detailed listing of features included in

each edition can be found in the "LABEL

MATRIX Editions" section on page 1-2 of

this guide.

What if the PC crashes or I

need to transfer the license

to another PC?

You must contact Customer Service and

provide them with your Activation Code.

Another authorization code will be given to

reactivate the product.

What if the PC crashes in the

middle of the night, over the

weekend, or on a holiday -

how can I reactivate the

product with no down time?

By installing the CD on another PC, you

start with a grace period during which you

run the software as a trial version. All prod-

uct features will be available during that

period, which gives you time to continue

using the software with no down time, until

you can contact Customer Service to reacti-

vate your product.

What happens if I uninstall

the software by accident and

need to re-install it on the

same PC later?

As long as you have not formatted your

hard disk, your product will run without

requiring a new Activation Code.

(Table continued from previous page)

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